Apply for position: Field Supervisor · Home Instead Recruitment
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Apply for position: Field Supervisor

Bedford

Home Instead

Field Supervisor

Job Description

Job Purpose  

To ensure that our clients receive the appropriate support and a high-quality service.

The Role

·         Support care consultations, service reviews and completing client support plans.

·         Conduct staff supervisions and client QA’s.

·         Create, update and audit client care plans and assist with digital care planning.

·         Maintain accurate client and CAREGiver records on Home Instead software and People Planner.

·         Conduct client and CAREGiver introductions.

·         Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.

·         Carry out client reviews and action these accordingly.

·         Support and mentor CAREGivers.

·         Provide support to the Client Experience team.

·         Maintain regular contact with clients and CAREGivers.

·         Any other duties as directed by your line manager.

·         Participate in on-call duties as required. compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy,

·         Ensure in respect of employment and service delivery.

·         Carry out any other duties deemed necessary for the successful operation of the business.