Apply for position: Field Based Care Support Supervisor - Home Care · Home Instead Recruitment
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Apply for position: Field Based Care Support Supervisor - Home Care

Lytham, Fylde & Wyre

Home Instead Senior Care is an established Home Care Provider and is very proud of the High Quality of Care that we provide to private clients.

As a Field Based Care Support Supervisor you will be proud to represent us and be an ambassador for our excellent service we provide to our clients and you will also want to be part of an organisation that strives to be excellent in all manners of its Care delivery.

Your job will entail the responsibility for the quality control throughout our service, carry out customer assessments prior to them receiving care from us and attend the customers first care call to introduce their care worker to them offering a personalised service.

You will work closely with the Care Co-ordinators to ensure correct customer / CAREGiver matching for all our customers. You will ensure you know of all our care workers to be able to identify the most suitable care worker for our client’s needs. You will also be required to deliver care as part of the team when on call if there is no Carer available. You will also spend part of your role in the office doing administration. You will update care plans, perform supervisions on staff and represent the company that is the Premium Care Provider in the area.

For this role you would need experience of delivering home care services to people living in their own homes and have experience of supervising a team. Be a true leader who is able to lead by example and motivate a team and have the willingness to progress in our organisation. Be well presented and hold a minimum qualification of NVQ Level 2 or 3 in Health & Social Care.

Job Description

Senior Care Worker

Home Instead Senior Care Lytham, Fylde & Wyre are looking for an individual with excellent organisational and communication skills to join our ever expanding team as a Senior CAREGiver

You will report directly to the Care Co-ordinator and will be responsible for completing Quality Assurance and Service reviews with our clients across the Fylde Coast, ensuring that they are happy with the level of care they are receiving and reporting any issues to the Care Co-ordinator.

You will also be responsible for carrying out spot checks (including Medication and Moving & Handling competency checks) for staff out in the field, identifying any training needs and reporting your findings to the Care Co-ordinator.

You will be required to carry out care Visits to our lovely clients within your area

You will be responsible for the creation and auditing of client care plans, activity logs and medication records and completing any actions arising from the audits to ensure they meet CQC standards.

You will also be required to provide care to our clients on an adhoc basis mainly covering any sickness or absence during your working pattern.

To undertake this role you will have, or be working towards, a Level 2 in Health and Social Care, or equivalent qualification.

Main Duties and Responsibilities

  • Service Reviews & Quality Assurance visits to clients
  • Spot checks and competencies on CAREGivers out in the field
  • Care Certificate Touch Points and Observations
  • Collection of documents out in the field and delivering new documents to clients homes as and when required
  • Auditing of staff and client files, client activity logs and medication records
  • Documenting all of the above on staff and client matrices

This is an exciting new part-time role with excellent opportunities for progression through the company

Salary: Up to £9000 per Annum

Job Type: Part-time 20 Hour Contract

Job Type: Permanent