Apply for position: Care Coordinator · Home Instead Recruitment
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Apply for position: Care Coordinator

Wrexham & Flintshire East

The Scheduler / Care Coordinator is expected to perform a variety of duties in the co-ordination of scheduling service for clients.  The Scheduler is responsible for scheduling clients and CAREGivers to provide the highest quality service to clients with emphasis on creating extraordinary relationships.

 The Role:

  • To organise all rotas and staffing requirements
  • Ensure all staff and clients are aware of working schedules
  • Be responsive to changes in the schedule and liaise with relevant team members
  • To undertake any support or admin duties as required by Franchise Owner
  • To visit Clients as and when required
  • To develop good working relationships with all CAREGivers
  • To be aware of all CAREGiver holiday requests
  • To be included in the ‘On Call’ rota. 1 Weekend, 1 (work) week per month
  • Identifying suitable matches for clients;
  • Scheduling weekly and monthly rotas;
  • Allocating and processing schedules for new clients and CAREGivers;
  • Identifying recruitment, current and future needs;
  • Take part in the on-call rota on a rotational basis.
  • Introduce CAREGivers to clients
  • Support CAREGivers through all aspect’s of HISC induction process including delivery and completion of AWIF

Person Spec:

  • Able to work logically and plan efficiently.
  • Excellent street knowledge of Wrexham / Flintshire East
  • Good understanding of all Microsoft Office programs (i.e. Word, Excel, Outlook etc.)
  • Minimum 5 GCSE’s including Maths and English
  • Good clear telephone manner
  • Experience in office administration
  • Able to work independently and as part of a team
  • People person with excellent people skills
  • Attractive and competitive salary - Continuous Professional Development - Fantastic supportive network - Funding to gain further qualifications -Excellent career progression opportunities.
  • £18-20000 per annum.


  • Hold a minimum L2 QCF Health and Social Care qualification or higher or have 1 years’ experience in similar role.
  • Be willing to complete L3 QCF Health and Social care

You will be joining a vibrant and dedicated team with an open office philosophy, where discussions and ideas are encouraged.

Care experience is essential however, this role would also suit someone who has worked within a planning and coordinator role. It is also essential that you are able to travel around the local area to visit clients.