What people say about us
Every year we ask our clients to rate our service, so we can understand how we can improve and better serve their needs.
96% of our clients say they rate the quality of the service as good or excellent and are likely to recommend Home Instead’s services.
“I think of Sandra as a great friend rather than a carer. She brings sunshine and smiles into my home. We chat about everything and anything. I look forward to seeing her because we get on so well. It’s such a beautiful bond that we have. We make a perfect pair.”
Mrs Michaels, Cardiff
“Robin went out for the first time in weeks yesterday and it is your carer that has given him the confidence to go out again!
“Mum is over the moon with Gwen! She can't wait until she sees her again next week! Mum spent over an hour on the phone last night singing her praises to me! We couldn't be more delighted. It's such a great weight off our minds”